Frequently Asked Questions

Please read our FAQ before sending us a message.

Why is sucralose in Alka-White?

Alka-White includes Sucralose at 00.21% by weight per tablet. As proponents of natural and holistic wellness we understand that many of our customers might question it’s inclusion.  The Sucralose serves to strongly improve tablet dissolve rate and please keep in mind Alka-White is design as a mouthwash and not for consumption.  We are currently working out options for omitting Sucralose in future formulas.

What are the delivery charges for orders from the shop?

We offer flat rate shipping of $4.50 for all orders under $50.00. We offer free shipping for all subscriptions and orders over $50.00.

Which payment methods are accepted in the shop?

We use Stripe as our payment processor so we accept all major payments including Visa, MasterCard, Amex, Paypal, and more.

How long will delivery take?

Depending on the shipping level you chose, all shipments should arrive within 2 to 5 days.

How secure is shopping online? Is my data protected?

Your data and privacy are our policy. We keep all data secure by using an https encrypted connection and a PCI compliant server + processor.

What exactly happens after ordering?

After you place your order, you will receive an order confirmation email. Our distribution facility will be notified of the order and will prepare for shipping. Once the item is shipped, you will receive a shipping confirmation with a tracking number.

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